Privacy and Shipping Policies:
PRIVACY:
The bottom line is that WE DO NOT SELL, TRADE OR OTHERWISE DISTRIBUTE YOUR INFORMATION TO ANYONE. It just wouldn't be nice. All that spam and hassle. Yuck.
This is the web site of Itty Bitty Bella LLC.
Our postal address is:
Itty Bitty Bella LLC
409 Auburn St #2
Auburndale, MA 02466
We can be reached via e-mail at info@ittybittybella.com or you can reach us by telephone at 781.577.1582
We collect aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (processed securely by our friends at FoxyCart). The information we collect is used for internal review to improve the content of our Web page and to send you your stuff, of course.
With respect to cookies: We do not set any cookies. We do, however, eat our fair share of chocolate chip cookies.
If you do not want to receive e-mail from us, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
Upon request we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them. Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number or writing to us at the above address.
With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.
SHIPPING:
To keep things as simple as possible, we charge a flat rate of $5.00 shipping for all orders. So get your money's worth and order lots of stuff. Orders received before 3:00 pm Eastern will be shipped same day. Orders placed after 3:00 pm Eastern will be shipped next business day. We use the United States Postal Service for most orders.
We try to keep plenty of each item we sell in stock. If, however, we should sell out of an item before it is updated on our site, we will notify you by e-mail. We will let you know when the item is restocked and ready to ship.
RETURNS:
We want you to be happy with your purchases. Returns are accepted within 30 days of shipment for items that HAVE NOT BEEN WORN, ALTERED, WASHED, OR SEALED PACKAGES OPENED, and with ALL tags attached.
Our return policy is as follows:
* Only NON-CLEARANCE merchandise may be returned with 30 days from date of shipment (any item sold at a 30% discount or more is considered a clearance item)
* Items being returned must NOT be WORN, WASHED, ALTERED OR OPENED.
* Items being returned must have all original tags attached.
To make a return, send your items to:
Itty Bitty Bella
409 Auburn St #2
Auburndale, MA 02466
Please include the following with your returned item:
* Name
* E-Mail Address
* Phone Number (we will only use this to notify you of any problems with your return request)
* Order Number
* Reason for Your Return (please be as specific as possible)
Please be sure to include all of the information above with your return request. Your return may not be processed if we do not have all of your information. After your return request is received and processed successfully, we will issue you a refund for the purchase price.